DynaSky eCard is a cost-effective alternative to other long-distance providers. DynaSky eCard utilizes the broadband and fiber-optic global telecom network to provide you excellent quality on all your long-distance calls virtually anywhere in the world. In addition, DynaSky eCard offers premium services such as VoIP calling, Internet fax, call/fax forwarding and multi-account management, all subscription-based and under one account.
DynaSky eCard is the only calling card that can be used on land line, cell phone, public phone, smartphone, tablets, and PC. eCard offers its very own iPhone, iPad, and Android versions of DynaSky VoIP App to make and receive calls over Wi-Fi/3G/4G. eCard also offers free DynaSky Phone for Windows or Mac computer.
Once you purchase an eCard or open an account with us online, simply dial any local access number based on your location, or use our toll-free access number to access our network. If you have set up the DirecDial feature and you are dialing from a DirecDial number, you can enter the destination number you wish to reach immediately, without entering your PIN (personal identification number). If you are dialing from a non-DirecDial number, you must enter your PIN before you dial your destination number. It's that easy!
If you should ever want to access your account information, you may go to My Account to access your detailed usage records. If you don’t have an eCard online account, you’ll need to register your eCard on our website. Simply enter your card serial number and PIN, then create a username and password to set up your eCard account. You may then also subscribe to our subscription-based services online.
To subscribe, please click on the "PURCHASE" button from our Home page. Then fill out our short sign-up form.
Once you've completed the sign-up process, DynaSky will send a verification email to your registered account. Please check your mailbox, click on the attached link to log in to your eCard account. Your account will be active once the email is verified.
The fiber-optic and broadband-based DynaSky global telecom network provides you the very highest quality of voice and data transmission for both local and long-distance calls.
When you sign up for a DynaSky eCard account, you will need to purchase a minimum US$10 credit with the credit card you enter. You can then add credit to your account at any time on our website. Your card will be charged at the time you sign up for service and each time you recharge your account.
If you are using PayPal and choose credit card as your payment method, then your credit card will be charged when PayPal charges you. Only when we receive your payment from PayPal will your account be updated with the amount.
Note: When signing up using PayPal, your account access will not be allowed until DynaSky eCard receives payment confirmation from PayPal.
1. You may use an ATM card with a VISA or MC logo or use PayPal. Please note that if you use non-credit card payments in PayPal, it may take up to 2 weeks for PayPal to confirm the payment with DynaSky eCard. For E-checks through PayPal, it may take up to 8 business days until the electronic funds transfer clears in your bank. Until then, your account balance will not be updated.
2. DynaSky eCard is sold in major Chinese supermarkets, book stores, and wireless retailers. You can register your account online with the serial and PIN numbers printed on the card.
For credit card transactions, your charge shows up as "DynaSky.com." For PayPal transactions, your charge shows up as "DynaSky."
For detailed account information, including complete usage history, you can always access our website and click on "My Account."
DynaSky accepts VISA and MasterCards that are issued in the United States and Canada. We also accept US and Canada bank ATM cards with a MasterCard or VISA logo.
If you’re experiencing difficulty registering your credit card, please double check the credit card information you have filled in. Make sure your card is still valid, and the credit card number is correct. Please note that if you have recently changed your address, it will take some time for your credit card company and our credit card merchant to update the new address, so you may receive an error message stating that your address and zip code don't match. In that case, please try your previous address or use another credit card.
Alternatively, you can sign up and recharge through PayPal.
If you don’t have a credit card issued in the United States or Canada, then you can sign up through PayPal if it’s available in your country. PayPal accepts VISA, MasterCard, American Express, Discover and E-Checks. You may sign up and recharge through your PayPal account. Note that you must be a PayPal member to sign up or recharge through PayPal.
Yes. For absolute security, we use the latest encryption technology whenever we ask for personal information. Customer data is stored on a secure server to protect the data from outside parties.
Personal information collected by DynaSky is stored in secure operating environments that are not available to the public. DynaSky will not share your personal information with any third party.
For your security, we will disclose a PIN to the original purchaser only. You will need to contact customer support at 877-693-5433 (1-877-MY-eLIFE) and provide all of the relevant data you submitted when you purchased the service. Your request will be processed promptly, and you will receive your PIN over the phone once we verify your identity.
Your eCard account vice will expire six months from the date of purchase, the date of your most recent recharge, the date of your last DynaSky Reward bonus redemption, the date of your subscription service charge (for expiring accounts only), or the date of your last outbound usage (including calling card usage, VoIP outbound call usage, DynaSky Fax, or eSecretary usage).
No, at present conference calling is not available. We plan to add conference calling in the future.
Absolutely! With DynaSky Business, you may create up to 999 sub-accounts for your business colleagues, associates, or group members and manage them under one administrative account. You may adjust the balance to each sub-account and access call history of each sub-account. For more FAQs about DynaSky Business, please click here.