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Terms and Conditions
DynaSky is a subsidiary of
Vertex Group, Incorporated. By subscribing to the services
of DynaSky ("DynaSky"), you agree to the following terms
and conditions with respect to your account ("Account").
Use of DynaSky's services ("Service") will constitute
your consent to these terms and conditions.
DynaSky Long Distance Service
Cancellation
This agreement shall remain in full
force until such time that either party cancels it.
DynaSky may cancel, suspend, or otherwise terminate
Service at any time without prior notice for any reason
that in DynaSky's judgment may preclude it from receiving
payment for its services. To cancel DynaSky, write to:
DynaSky, Customer Service, 624 S. Grand Ave., Suite# 2960, Los
Angeles, California 90017, USA. Your letter must be
signed by you and must also include your DynaSky PIN
and current mailing address. Upon DynaSky's receipt
of your notice of cancellation you agree that DynaSky
has authorization to initiate a final charge if an outstanding
balance exists.
Billing
A subscription to DynaSky requires
a credit card number for credit verification and payment
of charges. By providing DynaSky with a credit card
number you grant DynaSky authorization to submit charges.
You are responsible for preventing unauthorized use
of your Account. You are entitled to refunds, reimbursements,
credits, and exchanges for any portion of your account
balance only at the discretion of DynaSky and only if
a request for such a reimbursement has been made by
you. You agree not to resell the Service to others and
acknowledge that we cannot verify the identity of persons
using the Service with your PIN. You agree to defend
and indemnify us from and against all liability, damages
and other expenses (including reasonable attorney's
fees) arising out of or relating to claims or actions,
regardless of form, concerning any breach of this Agreement
by you, any acts or omissions by you relating to your
performance under this Agreement, and the content or
use of the Service by you or by third parties using
your Account.
Bills from your other Long Distance Carriers
DynaSky will only charge calls that were connected through our network. We are not responsible for calls that were placed through any carriers other than DynaSky. We disclaim all such bills as the result of any action or practice done by customers.
Expiration Date
DynaSky will only charge calls
that were connected through our network. We are not
responsible for calls that were placed through any
carriers other than DynaSky. We disclaim all such
bills as the result of any action or practice done by customers.
Account
DynaSky reserves the right
to deactivate your account and remove all other features
and services if the account balance remains zero or
negative for a period of 30 days or more. Please protect
all your account information. DynaSky is not responsible
for lost or stolen PINS or unauthorized usage in your
account.
Release
DynaSky shall not be liable or responsible
for any damages, losses, obligations, liabilities, claims
and expenses (including reasonable attorneys' fees and
other costs and expenses of any suit, action, investigation,
claim or proceeding) of any kind whatsoever, sustained
or incurred or required to be paid by DynaSky by reason
of or arising out of or attributed, directly or indirectly,
to improper use of DynaSky's Services. Such a release
will include DynaSky, its affiliates, and their sub-carriers
and subcontractors. DynaSky shall not be held liable
or responsible for any damages, losses, obligations,
liabilities, claims and expenses (including reasonable
attorneys' fees and other costs and expenses of any
suit, action, investigation, claim or proceeding) of
any kind whatsoever, sustained, or incurred by a user.
Availability of Service
DynaSky makes no warranties
or guarantees that any country may be accessible through
its Access Numbers. For example, You cannot use DynaSky
prepaid calling service to place 700, 900 or 976 number calls, or to place certain operator-assisted,
third party billed, or collect calls.
Rate
DynaSky rate table is clearly listed on our RATES PAGE of our home page http://www.dynasky.com, and all rates in this table are denominated in U.S. dollars. Rates are variable and are determined by the market conditions and/or any other economic factors. Thus, DynaSky does not guarantee the rates would not be adjusted at any point in the future. DynaSky reserves the right to revise the rates periodically.
Procedure for Lost PINs or Forgotten
PINs
DynaSky's Customer Service can be
contacted by calling 1-877-MY-eLIFE (693-5433) or via e-mail at
support@dynasky.com.
24 hours a day, 7 days a week.
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DynaSky eSecretary
Subscription Fee
The subscription fee for the first eSecretary
service feature, either Voice Messenger or Call Forwarding,
will be $1.95 per month. Each additional feature that ordered
will be charged $1.00 per month. The subscription charges will
be deducted directly from your DynaSky eCard account at the
beginning of each month.
Unauthorized Use
You are responsible for preventing
any unauthorized use of your Account. You are entitled
to refunds, reimbursements, credits, and exchanges for
any portion of your account balance at DynaSky's sole
discretion and only if you have submitted such request
of reimbursement. The recording time of all eSecretary
voice mails is recorded and announced on the Pacific
Standard Time (PST).
Service Termination
The subscription fee can be refunded ONLY
if the cancellation of services is made within 24 hours
after subscribed to the Service. Under all other circumstances, the
subscription fee is not refundable, either in full or pro-rated.
Once the eSecretary subscription has been terminated, your
designated eSecretary phone number will be restored in our
database pool; and might be assigned for other user. If
you wish to reactivate the eSecretary service, a new phone
number will be assigned to you.
Storage
Due to privacy protection, we do not store any eSecretary
voice mails in our mail server. Once your voice mails are forwarded to
the e-mail address you chose when you set up your account, they will be
no longer in our mail server. However, you may retrieve your voice mails
through our Phone Response System. The Phone Response System is capable
for storing up to twenty voice messages, including saved messages, for a
maximum storage period of 30 days. Each message can store voice recording
up to 3 minutes. The Phone Response System will automatically remove each
saved message with storage period over 30 days. If your voice mailbox
reaches the maximum capacity, 20 messages, the Phone Response System will
refuse any new incoming voice message to be recorded. The Phone Response
System also allows you to manually remove any saved messages. You acknowledge
and agree that DynaSky is not responsible or liable for (1) any
undeliverable e-mail notifications due to the eSecretary subscriber’s
e-mail account exceeds its storage limitation or any failures of
availability with your e-mail service providers, (2) any delays or
failures of network transmissions or transactions beyond DynaSky’s
control, or (3) any damages or costs of any type arising out of or
in any way related to your usage of any services available from
third parties through links contained on DynaSky Web sites.
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Changes to Terms and Condition
DynaSky reserves the right to revise
these Terms and Conditions at any time, and users are
deemed to be apprised of and bound by any changes to
Terms and Conditions.
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